By: Lori Sipe A leader has a massive impact on a company’s culture. Even when employees are happy and goals are being met, it is the leader’s job to identify areas for improvement and strive for further success. What many leaders often forget is that leadership starts with self-awareness. You can train others for skills
By: Brad Gessner Conflict is an inevitable part of business, particularly in large hospitality organizations, where hundreds or even thousands of employees each bring their own unique personality to work every day. The pace is a mile a minute, and the environment is constantly changing—it’s safe to assume and okay to accept that disagreements will
By: Brian Hughes The term “accountability” is used so frequently in the business world that it is often demoted to buzzword status. On the surface, accountability may seem like a given—a general awareness that everyone has. However, leaders must exemplify accountability with a deeper understanding of how it is directly related to culture, performance, and success.